Testimonials
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Check Out All of Our Fantastic Reviews!
"Recently, I purchased a Rolex Submariner Model 114060 from Capetown. I could not be more pleased with my purchase. I had extensively researched the model Rolex I wanted as well as what the market prices were. Most importantly, I researched the many sellers that are out there. During my research, I encountered the phrase "buy the seller". I did, and I made an excellent choice, not only in the watch, but also in the seller. I called Capetown with several questions prior to my purchase, and Jonathan answered all of them. The shipping and delivery were prompt, and Capetown kept me informed. All in all, the customer service was superb. I would not hesitate to purchase from them again, and I will."
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Customer
"After shopping around both online and in stores for a Yellow Gold Cartier Tank Francaise watch I finally found Capetown Diamond just outside Atlanta in Roswell, GA. Jonathan and staff at this family owned business were friendly, helpful, and low pressure. My research and their great prices saved me over $10,000 compared to a new one and I now have a perfect Tank Francaise with papers, box, and tags and, most importantly, lifetime warranty and guarantee. You can go by their store in Roswell or do the whole transaction online. Appointments for viewing are required and I recommend you call ahead to assure the watch(es) you want to see is in stock. 100's of referrals on eBay and their website. In business since 1969 and A++ BBB rated. Recommended."
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Customer
I am so happy that I have finally got a Daytona model 116523 through a trade-in with adding more cash to it, from the Capetown Diamond.Errol, along with Rose, is very professional, responsive, and trustworthy throughout this purchase process.The timepiece came as described on their website. The watch runs perfectly. It is like a brand new watch despite the fact that this watch was produced around 2007-2008.I have dealt with many grey-market watch dealers. They all seem legit, great, and trustable. However, Capetown offers its services with the best and professional staffers. They are knowledgeable and very polite. They made this process in a way that I want to get a few more deals with them for sure. Of course, I have a few more watches on their website that I want to get in the near future.I wish I would have known the Capetown Diamond store a little sooner so that I could strike a few deals with them.I do not want to use this review to polish them. I only want to let you all know that they are very professional and knowledgeable. They know what you need. If you ever want to get a watch from them, please give them a chance to work with you. I am sure they will get you the best watch at the most reasonable price compared to other dealers you want to go with.More importantly, their watches, including my Daytona, are in excellent condition before they sell the watches. Thank you so much for the great service and the excellent Daytona timepiece!!! Looking forward to striking a few deals with you soon.
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Chinh D.
Customer – San Francisco, CA
I cannot express how pleased I am with the service at Capetown. I ordered a Rolex submariner and it when the box arrived it had been tampered with at some point during USPS custody. The watch was stolen. Capetown did everything they could to help right the situation - above and beyond what I would have expected. The watch, of course, was insured but filing a claim of that magnitude involved multiple steps, delays, inconveniences, and you're dealing with a branch of the US government - so it's no cake walk. Nevertheless, they were responsive and helpful at EVERY stage. I can't thank them enough. When I decided on a replacement watch from their inventory they got it to me the NEXT DAY. The new watch is as flawless as advertised and I couldn't be happier. Many, many thanks!
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Aaron K.
Customer San Francisco, CA
I have purchased 2 pre-owned timepieces from Capetown in the past two years, both times the service, communication, and product were outstanding. Jonathan is a pleasure to work with. Both watches were as-advertised, and would feel completely confident buying from Capetown again (and I probably will!).In the world of pre-owned luxury watches, there are a lot of pitfalls to watch out for. As always, do your research, but I would highly recommend Capetown to any of my friends looking to purchase a piece of jewelry or a luxury watch.
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Ryan M.
Customer San Francisco, CA
Purchased my Rolex from Jonathan Marcus. Service was fantastic and I received my watch next day. Jonathan not only answered all my questions in a timely manner but delivered a better than expected product at a better than expected price. I did my research and am very happy I chose to do business with Capetown.
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Chris T.
Customer Los Angeles, CA
I rarely write reviews for on-line purchases but I have to say this was one of the best experiences I've had buying a luxury item. I worked with Jonathan Marcus and he was very responsive, professional and provided great customer service. From the time I paid for the 2 Cartier watches, I received shipment confirmation in 2 hrs and the order showed up on my door step the following day - WOW! The watches were in MINT condition - JUST AS DESCRIBED. Honestly, the condition exceeded my expectations. I will be a customer for life --- hats off to Jonathan and Team!!! If you are in the market for a new/like new watch and/or jewelry, be sure to stop by capetownstore.com and call Jonathan Marcus for any questions. Thanks, Robert
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Robert P.
Customer Agoura Hills, CA
Best place to buy your next luxury watch in America. Carries the most selections, best pricing, and top quality products. I have purchased 3 Rolexes from here. All great experiences. Jonathan was great to work with.
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Dean W.
Customer Frisco, TX
Dont let the name fool you! Although the name implies diamonds which they also specialize in, Capetown to me is about WATCHES!!! There is no better watch operation in Atlanta or on the east coast for that matter than Capetown. Anything you want, Jonathan can get it for you at the best prices. Im not kidding! There isnt a rare watch he cant find. His connections are everywhere whether you want a $1000 to $1,000,000 piece. Service is impeccable and personal. Want a Bar/Bat Mitvah, Sweet 16 or any other special event gift, Jonathan and his staff will help. He's been my "goto guy" for close to 20 years. I bought my first Jaeger LeCoultre from Jonathan to welcome my son Jaeger over 10 years ago. He's been my referral for all watch issues from services to sales. We've recently been on a Bar Mitvah cycle and he's provided classic time pieces for the occasions. His inventory for new and preowned watches is unmatched and his service warranty is a incomparable. You wont be disappointed. Get ready for a great long lasting relationship.
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Serge O.
Customer Atlanta, GA
Capetown Diamond is my GO TO resource for the best ROLEX selection anywhere. Co-owner Jonathan Marcus is professional, resourceful and always gets it done. They have the best selection of Rolexes at very competitive prices. Their lifetime guarantee is reassuring and I have bought several pieces from them and have been truly thrilled with the product and the service. I recommend Capetown hands down as the place to buy your luxury timepieces. I am a very satisfied customer.
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Mike L.
Customer New York, NY